Knowledge Base
Find answers to commonly asked questions, and helpful how-to guides.
- How to Deposit and Withdraw testnet BTC into your Paxos Sandbox Account
- Troubleshooting Paxos SFTP connection
- Reconciliation Reporting Sample Files
- Request Signing Quickstart
- How to Use Request Signing
- How to deposit and withdraw Ropsten ETH (rETH) into your Paxos Sandbox account
- FIX - Sequence Number Reset Policy
- How to Send PII Documents Securely to Paxos
- Reconciliation Reporting Data Dictionary
- FAQ: Reconciliation Reporting
- How to generate SSH private/public keys.
- FAQ: What are your rate limits?
- FAQ: Markets & Orders
- FAQ: Why didn't my order completely fill?
- FAQ: What happens when a wire withdrawal is reversed?
- FAQ: Why am I getting a 404 error when retrieving an order over 30 days old?
- FAQ: Why am I receiving a 429 response from Paxos's API?
- Paxos WebSocket Documentation V2 Streaming Market Data and Execution Data